Helpdesk & Service Desk TechnicianWork
Team IT · EY Portugal
Helpdesk and Service Desk support: user assistance, incidents and ticket management in Microsoft 365 and ServiceNow.
Cascais, PortugalAbout me
Hugo
Seguro.
I'm the designer and developer behind HG17 Studio. I started with FiveM servers, then moved into websites, interfaces and design for streamers and small brands.
I also work in IT support, so I care about things that are simple to use and reliable. I prefer clear communication, organized work and a clean final result.
Experience & education
Where I've been.
Helpdesk & IT TechnicianWork
Blueticket, S.A. · Lisboa
Technical support, troubleshooting, network infrastructure, task automation and the Odoo platform.
Founder & DeveloperOwn
HG17 Studio
Design, FiveM resources, websites and digital solutions for clients and communities.
Customer ServiceWork
Esplanada Rainha · Cascais
Customer service, teamwork and communication in a fast-paced environment.
IT Equipment Management TechnicianEducation
Escola Profissional Val do Rio · Oeiras
Professional course, EQF level 4. Final project TechControl graded 17/20.
Skills
Day-to-day stack.
Portuguese (native) and English (professional).
FiveM
- LuaExpert
- QBox / QBCoreExpert
- ESXAdvanced
- ox_lib · ox_targetAdvanced
- ox_inventoryAdvanced
Frontend
- HTML / CSS / JSAdvanced
- ReactIntermediate
- Next.jsIntermediate
- Tailwind CSSIntermediate
- UI designAdvanced
Backend & data
- Node.jsIntermediate
- SupabaseIntermediate
- PostgreSQLIntermediate
- MySQL / MariaDBIntermediate
- PrismaIntermediate
IT & infrastructure
- NetworkingAdvanced
- Technical supportAdvanced
- Microsoft 365Advanced
- Git / GitHubIntermediate
- OdooIntermediate
Open for commissions
Got a project in mind? Let's make it happen.
Tell me what you need: an overlay, a logo, a FiveM script or a website. I usually reply within the same day.